Terms of service

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1. Introduction

This website is operated by our company. By accessing or purchasing from our online store, you agree to these Terms of Service. These terms are designed to comply with South African e‑commerce and consumer protection laws.

2. Online Store Use

By using our site and placing an order, you confirm that:

You are legally capable of entering binding agreements.
You understand that electronic transactions and electronic signatures are valid and legally binding.

3. Products & Information

We aim to ensure all product descriptions, pricing, and images are accurate.
We reserve the right to correct any errors, omissions, or inaccuracies at any time without prior notice.

4. Orders & Payment

An order is deemed accepted once payment has been successfully processed.
Electronic contracts formed through our website are binding.

5. Shipping & Delivery

Delivery estimates are provided for convenience and may vary.
If a product is defective or fails to meet expected quality standards, you may have the right to return it under applicable consumer laws.
Full details are available in our Returns & Refunds Policy.

6. Returns & Refunds

All purchases are subject to our Returns & Refunds Policy.
Your rights include:

The ability to return defective goods within the legally allowed period.
The right to cancel certain purchases that resulted from direct marketing (if applicable).
The right to cancel certain electronic transactions within a cooling‑off period where applicable under South African law.

7. Privacy & Data Protection (POPIA Compliance)

We collect only the information necessary to process your order and deliver your products.
We will:

Obtain your consent where required,
Use your data only for legitimate business purposes,
Keep your information secure,
Allow you to request access, correction, or deletion of your personal data.

A full explanation is available in our Privacy Policy.

8. Intellectual Property

All website content, including branding, logos, product names, text, and images, is owned by us.
You may not copy, reproduce, or distribute any part of the website without written permission.

9. Limitation of Liability

To the extent permitted by law, we are not responsible for any indirect, incidental, or consequential loss arising from your use of our website or products.
This does not limit your rights under South African consumer law.